Savor Support
Tell us what blocked dinner.
For purchase, restore, timer, recommendation-safety, analytics, or privacy requests, email zw@wk-llc.com. Include your app version and build number, but do not send allergy details, Apple credentials, or purchase receipts.
Before contacting support
- For a missing subscription, open the paywall and choose Restore Purchases.
- For a lost timer or dinner plan, include whether the app was backgrounded or relaunched.
- Include your app version, device model, and the screen where the issue occurred.
- For an unsafe recommendation, stop using that recipe and report the meal name and app build immediately.
Refunds and cancelling
Apple takes every Savor Plus payment, so refunds go through Apple. Request one at reportaproblem.apple.com. To cancel, open your Apple subscriptions, or on iPhone go to Settings → your name → Subscriptions. Savor can’t refund or cancel a subscription for you.
Privacy and server-data requests
Email zw@wk-llc.com with the subject “Savor privacy request.” Tell us whether you want access to or deletion of server data. Include your app version and the approximate date of an import or issue; include a request ID only if the app shows one. Please contact us before deleting or reinstalling the app if your request concerns server imports, so we can help verify which records belong to you.
We will reply with the minimum information needed to verify and process your request. Do not email passwords, authentication keys, purchase receipts, allergy details, or your full data export. We will explain what was deleted and any limited purchase, security, or usage records that must remain. Savor cannot delete Apple’s transaction records or cancel a subscription through a data request.
You can delete local dinner data in You → Privacy. This also requests deletion of uploaded analytics, retrying when the app next connects. Local deletion does not erase server import records. Manage or cancel subscriptions in Apple’s subscription settings.